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Back to Zoolz.com Back to Zoolz.com Search Article Categories Account Management (19) How to Change BigMIND Account Login from Using Google/Apple ID/Facebook to Use an Email/Password Combination How to Manage Your Connection to BigMIND Disconnect Your Cloud File Storage Services From Your BigMIND Account I Have a Discount Coupon for Zoolz How Can I Use it? How to Rename a Computer/Server? Active Directory Deployment (3) Detailed Explanation of The ADM File in Active Directory Deployment Deploying Zoolz to Domain Users via Active Directory Zoolz Deployment Guidelines Backup (23) How Do I Set Up Website Backup Using BigMIND? How Do I Set Up Disaster Recovery Backup Using BigMIND? How Do I Set Up Office 365 Business Backup Using BigMIND? Search Permissions of BigMIND How to grant Zoolz access to Full Disk on macOS Catalina or Higher BigMIND (202) How to Lock/Unlock BigMIND Desktop Client Failed Backed Up Files Report How to Change the Language of the Desktop Backup Software How Do I Restore a Website Backup Using BigMIND? How Do I Set Up Website Backup Using BigMIND? Cold Storage (13) Zoolz Deep Freeze™ Smart Archive Plan What is Cold Storage? How can I add files or folders to the Cold storage? If I select files to backup to both Cold Storage and Instant (Hot) Storage, will it be backed up twice? Comparisons (10) What are the differences between Hot Storage and Cold Storage in BigMIND? What Are the Differences Between Zoolz and BigMIND? What Are the Differences Between the Business and the Home Subscription of BigMIND? Is there any limitation with the Upload and the Download processes of Zoolz? What is the difference between Zoolz and Amazon S3? Copy, Encrypt & Ship (3) Can I encrypt my data before sending it to Zoolz, in case I want to use the Copy, Encrypt & Ship service? How can I obtain a Shipping Label (License) for my drive? How does Copy, Encrypt and Ship service work? Files sharing (6) How can I share files and folders from my BigMIND? What is Zoolz copyright policy for sharing? General questions about files sharing Why Share” in the context menu is disabled on my computer? How can I unshare a link? Getting Started (16) What are the system requirements to run BigMIND? How to Get Started With BigMIND Home How to Configure a Backup in BigMIND How Can I Download and Install Zoolz? Is There a Trial or Demo for Zoolz? How to (37) How to Change the Language of the Desktop Backup Software How Do I Restore a Website Backup Using BigMIND? How Do I Set Up Website Backup Using BigMIND? How Do I Restore a Disaster Recovery Backup Using BigMIND? How Do I View and Restore Office 365 Business Backup Using BigMIND? Hybrid+ (8) How To Restore Data From The Hybrid+ Backup How to Enable the Hybrid+ Feature My Hybrid+ backup disk is not currently available, how will the restore work? What are the benefits of using Zoolz Hybrid+? What happens if I enable Zoolz Hybrid+ in the middle of the backup? Other (15) Support Response Times for Enterprise Customers Our Refund Policy We are happy to have filehorse.com as one of our top affiliates How To Become An Affiliate For Genie9; One Of The Top Leaders In The Backup Market? How To Create A Shared Folder In Windows Partners 1.0 (66) Downloads Reseller APIs Reseller How to Reseller APIs Documentation As a Zoolz reseller, how can I change the plan for any of the accounts under my reseller console? As a Zoolz reseller, how can I view the backed up data for my clients? Why are the Type” and Frequency” options dimmed when I try to edit an existing plan? Why am I not recieving emails from the reseller contact us form? Partners 2.0 (BigMIND) (20) Partners APIs Partners How To As a BigMIND Partner, How Can I See My End-User Backup-Failed Files? As a BigMIND White Labeled Partner, How Can I Push the Latest Version of the Software To My Users? As a White Labeled Partner of BigMIND, Can I Create Trial Accounts for my Clients? As a BigMIND Partner, How Can I Configure My User Accounts’ Reports Settings? As a BigMIND Branded Partner, How Can I Have My Own Custom Mobile Apps? Policies (9) Our Refund Policy How can I un-assign/remove a policy for a server? What are the options that I can control using policies? How can I control the permissions that my users have? How can I delete unwanted policy? Release Notes (What’s New!) (1) Zoolz Release Notes Restore (15) Download and Restore MS SQL Backups from the Website How Do I Restore a Website Backup Using BigMIND? How Do I Restore a Disaster Recovery Backup Using BigMIND? How Do I View and Restore Office 365 Business Backup Using BigMIND? How Can I Restore Files From The Vault? Security and Privacy (10) How to grant Zoolz access to Full Disk on macOS Catalina or Higher I lost my encryption password is there a way you can retrieve my files? Is Zoolz HIPAA, FERPA, SAS 70, Safe Harbor, ISO 9001, ISO 27001,or PCI compliant? How can I change the encryption password of Zoolz backup? Does the deduplication feature work if I have enabled encryption? Troubleshooting (44) Troubleshooting Server Authentication Error Message: Cloud Backup detected that your computer has missing or corrupt dependencies/prerequisites” How to grant Zoolz access to Full Disk on macOS Catalina or Higher Can Zoolz Backup Files With Long Paths? Troubleshooting Connection Issues Uncategorized (1) Is there a way to automate the process of creating the users’ accounts under the reseller’s account? Under the Hood (53) How to Lock/Unlock BigMIND Desktop Client Failed Backed Up Files Report How to Change the Language of the Desktop Backup Software Maintenance and Premium Support Services Backup Using Metered Connection Users Management (23) How to Archive a Server Search Permissions of BigMIND How To Suspend a Computer With BigMIND How To Archive a Computer With BigMIND Can I prevent an Admin user from changing his privileges? Zoolz Viewer (0) Category Menu Zoolz Videos Getting Started Account Management Active Directory Deployment Backup BigMIND Cold Storage Copy, Encrypt & Ship Comparisons Files sharing Other Policies Restore Security and Privacy Under the Hood Users Management Hybrid+ Troubleshooting Partners 2.0 (BigMIND) Partners How To Partners APIs Partners 1.0 Downloads Reseller How To Reseller APIs Release Notes (What’s New!) © Copyright, Genie9 LTD...